Worst Airline ever?!?! Shed my luggage in Charlotte NC, February 6 following supplying it (in conjunction with my wife’s) to 2 attendants with the baggage belt for returning travellers. Hers came in on our flight, mine didn't. Now eleven days afterwards and right after getting passed through phone hell and several pretty non caring persons, I've experienced no Get hold of from any person. The standard reply is “we are still attempting to Track down your baggage”. Their questionnaire and all kinds are actually sent to Baggage Declare Division but no-one seriously seems to have an interest in performing anything at all to relieve their difficulties.
On arrival in Panama with flight AA959 one of the 2 luggages, a Roncato luggage, ( photos connected ) price €189 arrived broken. I straight away went to the right Office environment inside the airport, exactly where the sole remark was that they handed me a « checking Article Problems observe », which I enclose herewith. I used the following day searching for a new luggage and looking to get in touch together with your workplaces by using the phone quantities indicated on the explained doc with no, nevertheless, acquiring any reply – the cellular phone isn't answered and the line goes blank immediately after several minutes of ready, despite which selection I dial. I Therefore commence my journey and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once more attempt to Get hold of your Workplace at the airport, but the only real information they could give me was to issue a criticism via your website, which I'm now carrying out. Apart from the above, I do have another – and doubtless far more critical – grievance. At time of my reservation I compensated an additional $88 ($44 Each and every) for added consolation seats. To my surprise, the seats turned out for being the conventional – no extra – seats.
Also, there are identification specifications in the airport mainly because it pertains to domestic airline vacation. All buyers age eighteen decades and older need to present Formal Picture identification before boarding the plane.
Remember to notify me how This may be fixed. I do enter the proper precheck amount over the reservation form and The client service agent has also Test it. This doesn't use good relations with a shopper who flies eight to 10 situations a calendar year.
My spouse And that i flew from Palm Springs to Ft. Myers Florida, on the return excursion, flight 2233 from Dallas, my partner Rick Barnes was Reduce very terribly by something in the seat when he put our baggage in the overhead compartment. We known as the Hostess and Despite the fact that blood was gushing out with the wound, he was presented a band assist to cover the 5 inch gash in his leg. We ended up instructed that once Every person boarded, the hostess would return with the very first aid package and would need to make a report.
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On 7/18/14 my partner and I had been in your flight sixty seven from BCN to Jfk. We boarded the airplane and located that it had no wifi or enjoyment alternatives in the seat. When the meal was served we requested the flight attendant In case the meal had any peppers(the vegetable) in it because the “hen” as well as other substances were being unrecognizable. My husband is extremely allergic to peppers and he needed to be certain there have been none. The attendant claimed she experienced no idea of exactly what the food items substances were in either collection so he didn't try to eat. How difficult would it not be on your catering dept to mail a summary of components for this kind of concern? The aircraft by itself was aged and warn on The within. When bought around the aircraft, the mentor portion smelled of fecal issue and it took fairly some time with the odor to dissipate.
I lately flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a small airplane with small leg area, my knees have been embedded in the seat again before me, and it had been leading to pain for me and also the passenger in that seat. I asked the stewardess (“Ellen) if I could shift to your exit isle, in which there was much more place. When I questioned she stated: “We are going to complete counting heads before we begin enjoying musical chairs.” When she completed counting people, I went forward and moved to 1 of two OPEN seats while in the exit isle–I didn’t talk to her once more on account of her rude reaction the first time. Ellen came over the general public tackle system: “Did you move into the exit isle? Go back to your seat.” I went back immediately. She ongoing about the PA: “There may very well be a $10,000 good, and I'm not likely to pay it.
I'm producing to precise my disappointment with my current excursion. I manufactured arrangements by means of American Airways to ensure I could use my factors and I was pleased with that. I received an excellent cost. As a consequence of an unexpected and unfortunate security breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport Information in lieu of Norfolk to have there at a good hour. Our baggage nevertheless went to Norfolk. We rented a car and picked our baggage.On the return flight and checked our luggage and after that acquired an electronic mail from YOU telling us of the hold off and according to the information YOU presented we rebooked to your later on flight.
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My American Mate purchased tickets on my behalf but I've obtained no information and facts from you. I haven’t been given any “selection” from you — how am I suppose to pick up my ticket at Narita airport?
Nonetheless seeking to obtain somebody to help me with my difficulty. Have despatched a concept within the AA site with a response that created no sense. Have named and been instructed to mail the message. I made an effort to reaction for the information that designed no sense And that i been given an e-mail again stating the e-mail deal with I responded to will not be is use.
Ref: Ticket figures 0012320492735/2736. We needed to cancel our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a result of illness. I have an understanding of we can use our tickets throughout the calendar year from date of purchase.
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